PRIVACY POLICY
Last Updated: 19 November 2025
Helpious (“we”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: This is information you voluntarily provide to us, such as when you fill out a contact form. It may include your name, email address, phone number, business name, and the content of your message.
- Usage Data: We automatically collect information about how you interact with our website. This may include your IP address, browser type, device information, pages visited, and the time and date of your visit.
2. How We Use Your Data
We use your data to:
- Respond to your enquiries and provide customer support.
- Build your free website prototype.
- Deliver and improve our services.
- Send confirmation and follow-up emails related to your enquiries.
- Monitor and analyze website usage to improve performance and user experience.
- Maintain the security and integrity of our website.
- Comply with legal obligations.
3. Advertising, Cookies, and Third-Party Partners
Our website uses Google AdSense to display advertisements. To do this, we and our partners use cookies and other technologies.
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
- You may opt out of personalized advertising by visiting Google's Ad Settings.
- Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info/choices.
We also use other third-party services like Google Analytics for tracking website performance and SendPulse for email communication. These services may also use cookies and collect data as described in their respective privacy policies.
4. Data Storage and Security
Your data is stored on secure servers provided by our partners, including Firebase and Google Cloud. We implement reasonable security measures to protect your information, but we cannot guarantee absolute security as no method of electronic storage is 100% secure.
5. Data Sharing
We do not sell or rent your personal information. We may share your data with trusted third-party service providers only for the purposes of operating our website and delivering our services (e.g., hosting providers, email services, analytics platforms). We will only share information as necessary for them to perform their functions.
6. Your Rights
You have the right to request access to, update, or delete your personal information. To make such a request, please contact us at contact@helpious.com.
7. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
8. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of the website after any changes constitutes your acceptance of the new policy.