1. Agreement to Terms
By accessing or using helpious.com ("the Site"), you agree to be bound by these Terms of Service and all applicable Australian laws.
Helpious Australia acts strictly as a facilitator marketplace. We provide the technology to connect independent service providers ("Businesses") with users seeking services ("Seekers"). Helpious is not a party to any contract, agreement, or transaction between a Seeker and a Business.
2. User Roles & Conduct
For Homeowners (Seekers)
You agree to provide accurate job details and maintain a genuine intent to hire. Posting misleading, fraudulent, or speculative requests to "test the market" is prohibited and may lead to account suspension.
For Professionals (Businesses)
You must maintain a valid ABN, appropriate trade licensing, and current public liability insurance. Estimates provided through the platform should be honored as professional offers.
3. The Zero Fee Model
Helpious is committed to a "Connection without Cost" model.
$0 Lead Fees
Pros never pay for job details.
$0 Booking Fees
Seekers never pay to hire.
0% Commission
Earnings stay with the worker.
4. Directory & AI Profiles
To provide a comprehensive comparison marketplace, Helpious pre-lists public information about Australian trade businesses.
AI Synthesized Content
Descriptions for unclaimed profiles are uniquely synthesized by our AI models based on public records. These are intended to help users identify suitable local pros and are not copies of original website copy.
Listing Removal Policy
We respect the right of business owners to manage their online identity. If you wish to have your directory listing removed, email Contact@helpious.com. We process all requests within 48 business hours.
5. Limitation of Liability
Helpious is a technology platform and not a licensed builder, plumber, electrician, or mechanic. We assume no liability for the quality, safety, legality, or outcome of any work performed by Businesses found through the Site.
"Users are solely responsible for conducting their own due diligence, including verifying insurance and license validity before commencement of work."
Helpious Australia • ABN 59 660 763 086 • Northern Territory