Can my employer make me work on public holidays?

Answer

Generally, yes, your employer can direct you to work on public holidays if the request is reasonable. However, your right to refuse and your entitlements (like penalty rates or time off in lieu) depend on your award, enterprise agreement, or employment contract.

Fair Work Ombudsman
Last UpdatedMay 4, 2026

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How it works in practice

Understanding Your Rights on Public Holidays

In Australia, employees generally have the right to be absent from work on a public holiday. However, employers can request that an employee works on a public holiday if the request is reasonable. What constitutes a "reasonable request" often depends on various factors, including the nature of the employer's business, the employee's role, and the notice given.

Factors Influencing Reasonableness

When determining if a request is reasonable, consider the nature of the employer's business (e.g., essential services, hospitality), the employee's personal circumstances (e.g., family responsibilities), the notice given by the employer, and the notice given by the employee to refuse. An employee can refuse a request if their refusal is reasonable. If an employee does work on a public holiday, they are typically entitled to special conditions, such as penalty rates, paid time off in lieu, or an extra day added to their annual leave, as specified in their award or agreement.

Award and Agreement Provisions

It is crucial to consult your specific modern award, enterprise agreement, or employment contract. These documents outline the specific rules around public holiday work, including compensation rates, notice periods, and any specific circumstances under which work can be requested or refused. These legally binding documents provide the definitive terms for your employment conditions regarding public holidays.

Important exceptions

An employee can reasonably refuse a request to work on a public holiday. Reasons for refusal might include family responsibilities, health concerns, or insufficient notice. Conversely, an employer may have grounds to insist an employee works if the refusal is deemed unreasonable, especially in essential services or where staffing is critical and reasonable notice was given. Additionally, specific roles or industries may have unique award clauses that either strengthen or limit these rights, so always check your industrial instrument.

What you should do now

  1. Review your employment contract, modern award, or enterprise agreement for specific clauses regarding public holiday work and entitlements.

  2. Communicate openly with your employer about any requests to work on a public holiday, discussing reasons for acceptance or refusal.

  3. Assess whether your employer's request to work, or your refusal to work, is "reasonable" based on your circumstances and job requirements.

  4. Negotiate with your employer if you have concerns, exploring options like alternative shifts, time off in lieu, or modified duties.

  5. Contact the Fair Work Ombudsman if you believe your rights are being infringed upon or if a dispute cannot be resolved directly with your employer.

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