Privacy Policy

Last updated: May 2, 2026

At Helpious, your privacy is a core priority. We built this platform to empower people with clear information, not to monetize their personal data.

1. Our Commitment to Data Integrity

Helpious is designed to be usable without an account. You can browse thousands of questions and answers without ever providing us with a single piece of personal information. We do not sell, rent, or trade user data to third parties.

2. Cookies and Third-Party Advertising

To help support the platform, we show advertisements. It is important to know the following:

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to Helpious and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Ads Settings.

3. Information We Collect

Direct Submissions

If you ask a question or report an error, we collect the text of the message and your email (if provided).

Account Information

If you create an account, we store your name, email, and any profile information you choose to provide.

Expert Data

For verified experts, we collect professional credentials and identity verification details.

Technical Logs

We collect anonymous usage patterns to improve site performance (IP address, browser type).

4. How We Use Your Information

To provide and improve our knowledge base services.
To notify you when a question you asked is answered.
To verify the authenticity of professional expert contributors.
To detect and prevent malicious activity or platform abuse.

5. Data Security

We use industry-standard encryption and security protocols to ensure your data is stored safely. Access is strictly limited to authorized personnel.

Questions?

If you have any questions about our privacy practices, please reach out.