Can a landlord deduct cleaning costs from my bond in NSW?

Q: Can I make repairs myself and deduct the cost from rent in New South Wales?

No, you cannot simply make repairs yourself and deduct the cost directly from your rent in New South Wales. You are legally required to continue paying your rent in full. However, for specific urgent repairs, you can arrange the work yourself up to the value of $1,000 and claim a reimbursement from your landlord.

Q: What repairs is my landlord legally required to fix in New South Wales?

Yes, your landlord is legally required to provide and maintain the property in a reasonable state of repair in New South Wales. This includes fixing both urgent issues, like burst water pipes or gas leaks, and non-urgent problems, such as a broken stove or leaking taps, provided the damage wasn't caused by your negligence.

Q: What happens if my landlord refuses to release my bond in New South Wales?

If your landlord refuses to release your bond in NSW, you do not need to wait for their approval. You can immediately claim your bond directly through NSW Fair Trading's Rental Bonds Online system. The landlord will then have 14 days to dispute your claim by applying to the NSW Civil and Administrative Tribunal (NCAT).

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Answer

Yes, a landlord can deduct cleaning costs from your bond in NSW, but only if the property is not reasonably clean. The law requires you to leave the premises in the same condition as when you moved in, minus fair wear and tear. They cannot charge for a professional clean automatically if it is already clean.

NSW Fair Trading - Getting your bond back

Last UpdatedApril 30, 2026

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How it works in practice

The Standard of Cleanliness

In New South Wales, the law clearly requires tenants to leave the rental property in a condition that is substantially the same as when they first moved in. This baseline condition is officially recorded in the initial condition report that both parties signed at the very start of the lease agreement.

Fair Wear and Tear

You are strictly not responsible for fair wear and tear. This concept refers to the normal deterioration of a property from everyday residential use over time. For example, faded curtains from natural sunlight, or minor scuff marks on a heavily used hallway floor, are generally considered fair wear and tear. Landlords cannot claim bond deductions for these natural changes.

Professional Cleaning Clauses

A landlord or property agent cannot legally enforce a blanket requirement for you to pay for a professional end-of-lease clean. The only time this is permissible is if you specifically agreed to a valid clause permitting this because you kept a registered pet on the premises. If no pet was kept, a standard thorough clean done by the tenant is completely legally acceptable, provided it perfectly matches the incoming condition report.

Important exceptions

There is a specific exception regarding professional cleaning if you kept a pet on the rental property. Under the Residential Tenancies Act 2010, landlords can include a clause in the tenancy agreement requiring professional carpet cleaning or fumigation at the end of the tenancy if a pet was permitted to live indoors.

Additionally, if the original condition report explicitly notes that the property was professionally cleaned before you moved in, you must return it to that same exceptionally high standard of cleanliness, which may necessitate hiring professional cleaners to avoid deductions.

What you should do now

Review your original incoming condition report to understand the exact standard of cleanliness required before you move out.
Clean the property thoroughly to match the initial report, taking care to photograph every room as proof of its condition.
Invite your landlord or real estate agent to attend a final property inspection with you to discuss any potential issues.
Claim your bond directly through the Fair Trading NSW Rental Bonds Online portal as soon as you hand back the keys.
Dispute any unfair cleaning deductions by formally disagreeing through the online portal and awaiting the matter to go to the Tribunal.

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