How do I make a workers compensation claim in Queensland?

Answer

To make a workers' compensation claim in Queensland, you must report your injury to your employer, seek medical treatment, and lodge a claim form with WorkCover Queensland, typically within six months.

WorkCover Queensland
Last UpdatedMay 4, 2026

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How it works in practice

Report Your Injury to Your Employer

Firstly, you must inform your employer about your work-related injury or illness as soon as possible. This is a crucial step for establishing that the injury occurred in the workplace. Make sure to keep a record of when and how you reported it.

Obtain a Medical Certificate

Next, you need to see a doctor who will assess your injury and, if appropriate, complete a WorkCover medical certificate. This certificate outlines your injury, treatment plan, and any restrictions on your ability to work. This document is essential for your claim.

Lodge Your Claim

Finally, you must complete a WorkCover Queensland claim form. This form, along with your medical certificate, needs to be submitted directly to WorkCover Queensland. While the general timeframe is six months from the date of injury or diagnosis, it's best to lodge it as quickly as possible.

Important exceptions

Claims lodged outside the six-month timeframe may be rejected, though extensions are sometimes granted if there's a reasonable excuse for the delay. The injury must be work-related; claims for non-work-related injuries are not covered. Benefits might be reduced if you fail to cooperate with medical assessments or rehabilitation plans. Minor injuries not requiring medical attention or time off work may not warrant a formal claim.

What you should do now

  1. Report your injury or illness to your employer immediately and keep a record of the report.

  2. See a doctor or medical professional to diagnose your injury and obtain a WorkCover medical certificate.

  3. Complete the WorkCover Queensland claim form accurately, providing all necessary details about your injury and employment.

  4. Lodge your completed claim form and medical certificate with WorkCover Queensland as soon as possible after the injury.

  5. Cooperate fully with WorkCover Queensland and any medical or rehabilitation providers throughout the claim process.

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