How do I make a workers compensation claim in the ACT?
To make a workers' compensation claim in the ACT, you must first notify your employer of the injury, seek medical attention, and then submit a formal claim form to your employer or their insurer within a specified timeframe.
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How it works in practice
Notifying Your Employer and Seeking Medical Attention
When you sustain a work-related injury or illness in the Australian Capital Territory (ACT), the initial and most crucial step is to notify your employer as soon as possible. This notification should ideally be in writing, detailing the incident, date, and nature of your injury. Simultaneously, seek immediate medical attention from a qualified practitioner. Ensure your doctor is aware that your injury is work-related, as they will need to complete a medical certificate that supports your workers' compensation claim.
Completing and Submitting Your Claim
After notifying your employer and receiving medical assessment, you must complete an official workers' compensation claim form. This form collects details about your injury, employment, and how the incident occurred. Your employer or their insurer can provide this form. Once completed, submit the form, along with your medical certificate, to your employer or their insurer. It is vital to keep copies of all documents submitted and record all communications for your records.
Important exceptions
Claims must be lodged within six months of the injury or awareness of the illness; however, extensions may be granted under certain circumstances. Claims may be denied if the injury is not deemed work-related, if there was undue delay in reporting, or if there is insufficient medical evidence.
Pre-existing conditions or injuries incurred outside of work are generally not covered. Furthermore, if you are deemed to have intentionally caused your injury, your claim will be rejected. Always consult with a legal professional or WorkSafe ACT if your claim is disputed or complex.
What you should do now
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Notify your employer immediately (and in writing) about your work-related injury or illness, including the date, time, and how it occurred.
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Seek medical attention promptly from a doctor and clearly state that your injury is work-related, ensuring they complete a workers' compensation medical certificate.
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Obtain and accurately complete the official workers' compensation claim form from your employer or their insurer.
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Submit the completed claim form, along with your medical certificate, to your employer or their workers' compensation insurer, keeping copies of everything for your records.
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Follow up with your employer and the insurer, responding promptly to any requests for further information or documentation.
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