Question 1

Is Helpious really free to use?

Accepted Answer

Yes! Getting quotes and connecting with businesses is 100% free for customers. We never charge booking fees or take a cut from your transaction with the provider.

Question 2

How many quotes will I receive?

Accepted Answer

Typically, customers receive between 3 and 5 competitive quotes within 24 hours of posting their request.

Question 3

Are the businesses verified?

Accepted Answer

We check the identity and business registration (ABN) of every professional on our platform. Look for the 'Verified Business' badge for extra peace of mind.

Question 4

Am I obligated to hire someone?

Accepted Answer

Not at all. Helpious is a marketplace designed to help you compare. If you don't find a quote you like, you're under no obligation to proceed.

Question 5

How do I pay the business?

Accepted Answer

You pay the business directly when the job is done, using their preferred payment method (Cash, Bank Transfer, Card, etc.).

Question 6

How do I start receiving leads?

Accepted Answer

Simply 'Claim your business' or sign up as a Pro. Once your profile is verified, you'll start receiving real-time job requests from your selected region.

Question 7

Does Helpious charge a lead fee?

Accepted Answer

No. Unlike other platforms, we don't charge you for leads. You can view jobs and send quotes entirely for free.

Question 8

Are there subscription costs?

Accepted Answer

No. Helpious is currently free for all businesses to list, quote, and win work.

Question 9

How do I get the 'Verified Business' badge?

Accepted Answer

You'll need to confirm your ABN details through your dashboard. Our team reviews these to maintain high trust levels across the marketplace.

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